You can track your order by following the link in your shipping confirmation email. 

You can also sign in to your customer account or sign in via Shop to track your order:

- Track your order on nova-six.com, Sign in to your account: https://nova-six.account.com

- Track your order with Shop

You will receive a confirmation email in your inbox with order summary and tracking information. If you are having trouble locating this, please double check your inbox as well as spam / junk emails and if you still can’t find it, there may be an issue with the email address you’ve entered.

We recommend signing into your customer account at https://account.nova-six.com or contacting support at support@nova-six.com

If you have signed up to our newsletter, you’ll receive an email asking you to confirm your subscription. Once confirming, you will receive a separate email containing your unique 10% off code.

If you are having trouble locating this, please double check your inbox as well as spam / junk emails and if you still can’t find it, there may be an issue with the email address you’ve entered. We would recommend signing up again using an alternate email address.

We’re really sorry, but due to system limitations we can’t retrospectively apply your discount code to an order that’s been placed already, so please take extra care to ensure this has been entered properly and the discount has been applied.